top of page

Refund Policy — The Gentle Path

Last updated: (22/12/2025)

​

Thank you for supporting The Gentle Path.
Because this is a digital learning membership, your purchase includes instant access to downloadable content and the members-only area.

For this reason, the following refund policy applies:

1. Digital Products Are Non-Refundable

Due to the nature of digital downloads, all sales are final.

We do not offer refunds for:

  • change of mind

  • unused membership time

  • forgetting to cancel

  • accidental purchases

  • dissatisfaction with personal preference

  • technical issues on your device (we will help you troubleshoot)

This is standard for digital memberships where content is delivered immediately.

​

2. Membership Renewal

Your subscription renews automatically each billing cycle (monthly or yearly).

It is your responsibility to:

  • manage your subscription

  • update your payment details

  • cancel before your next renewal if you no longer wish to continue

Cancellations take effect at the end of the current billing period and do not trigger refunds.

​

3. Duplicate Charges

If you believe you have been charged twice by mistake, please contact me immediately.
Duplicate charges will be refunded after verification.

​

4. Technical Problems

If you experience technical issues downloading or accessing your materials, I’m always happy to help.

Please contact:
hello-thegentlepath@outlook.com

Most issues can be resolved quickly with:

  • fresh download links

  • updated file formats

  • resend of unit files

  • troubleshooting advice

These situations do not qualify for refunds but will be fully supported.

​

5. Exceptional Circumstances

In rare, genuine emergencies, refunds may be considered on a case-by-case basis, at the sole discretion of The Gentle Path.

This ensures compassion without compromising membership fairness or sustainability.

​

6. Chargebacks

Initiating a payment dispute (chargeback) without contacting us first may result in:

  • account suspension

  • removal from the membership

  • loss of access to all materials

Please reach out before disputing a payment — we will always try to help.

​

7. Contact

If you need assistance or have questions about this policy, please email:

hello-thegentlepath@outlook.com

I’m always here to support your gentle learning journey.

bottom of page